Terms of Service

Acceptance of these terms

These Terms of Service ("Terms") are a binding agreement between you and FulCharBo, LLC ("FulCharBo," "we," "us," or "our"). By accessing or using fulcharbo.com (the "Site"), our calculators and forms, or our services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site or our services.

Our services

FulCharBo provides bookkeeping, cleanup and catch-up, and controller-level advisory services for small businesses, along with informational tools on this Site. We are a bookkeeping firm. We are not a CPA firm, a law firm, a payroll processor, or a collections agency. We set up and oversee payroll and accounts-receivable processes in your books, but your team or your provider runs payroll, and pursuing payment on overdue invoices remains your responsibility.

Not tax, legal, or investment advice

The Site, our tools, reports, scores, and general communications are provided for informational purposes and to scope bookkeeping work. They do not constitute tax, legal, audit, attest, or investment advice, and they are not a substitute for advice from a licensed CPA, attorney, or financial advisor. We do not prepare or file tax returns or provide assurance (audit or review) services. Always consult an appropriately licensed professional before making decisions based on your financial information.

Estimates, Snapshots & results

Our on-site calculator, self-assessment, "Score," and free Snapshot produce estimates and high-level reads based on the information available and your own inputs. Figures such as potential tax savings, ROI, and cost ranges are illustrative, depend on facts specific to your business, and are not promises or guarantees of any particular outcome, savings, or result. A fixed scope and price for paid work are confirmed in your engagement letter before any work begins.

Becoming a client & engagement letters

Browsing the Site or requesting a free Snapshot does not, by itself, create a client relationship. Paid services are governed by a separate written engagement letter that describes the specific scope, deliverables, fees, and terms for your work. If anything in an engagement letter conflicts with these Terms, the engagement letter controls for that engagement.

Your responsibilities

• Provide accurate, complete, and timely information and access to the records we need.
• Maintain your own copies of your data and source documents.
• Review deliverables and tell us promptly about anything that looks wrong.
• Make your own business, tax, and legal decisions, with appropriate licensed professionals.
• Use the Site and tools lawfully and not attempt to disrupt, reverse-engineer, or gain unauthorized access to them.

Fees & payment

Fees for paid services are set out in your engagement letter or written proposal. Unless stated otherwise, invoices are due on receipt, and we may pause work on past-due accounts. Where a guarantee applies (for example, the money-back Diagnostic described on the Site), its terms are those stated in the relevant offer or engagement letter.

Intellectual property

The Site and its content — including the FulCharBo name and logo, the "Books That Build" process, the "Score" framework, text, graphics, and tools — are owned by FulCharBo, LLC or its licensors and are protected by intellectual-property laws. You may view and use the Site for your own informational and business purposes; you may not copy, republish, or commercially exploit it without our written permission. Work product we deliver to you under an engagement is addressed in your engagement letter.

Third-party services & links

The Site may link to or integrate third-party services (for example, scheduling, a client portal, QuickBooks Online, maps, and social media). We don't control those services and aren't responsible for their content, availability, or practices. Your use of them is governed by their own terms and privacy policies.

Disclaimer of warranties

The Site and tools are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or that any estimate or result will be achieved. This section does not limit any warranties that cannot be excluded under applicable law.

Limitation of liability

To the fullest extent permitted by law, FulCharBo and its members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising from your use of the Site, tools, or services. For paid services, our total liability is governed by the limitation set out in your engagement letter; for use of the Site, our total liability will not exceed one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You agree to indemnify and hold harmless FulCharBo, LLC and its members, employees, and contractors from claims, losses, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party right.

Governing law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. The exclusive venue for any dispute relating to the Site or these Terms will be the state or federal courts located in Georgia, and you consent to their jurisdiction. If any provision of these Terms is found unenforceable, the rest will remain in effect.

Changes to these terms

We may update these Terms from time to time. When we do, we'll revise the "Last updated" date above. Your continued use of the Site or services after an update means you accept the revised Terms.

Contact us

FulCharBo, LLC
Atlanta, Georgia
Email: info@fulcharbo.com
Phone: (404) 800-4614